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Terms & Conditions

Last Updated: 14 April 2025  |  Effective Date: 14 April 2025

These Terms and Conditions govern your use of the Bauhinia Forge website and, together with any signed engagement agreement, the provision of our AI integration services. Please read them carefully. By using this website, you agree to be bound by these terms.

1. Definitions

2. Acceptance of Terms

By accessing this website or engaging the Company's services, you confirm that you are at least 18 years of age, have the capacity to enter into a legally binding agreement, and agree to these Terms and Conditions in full. If you are accessing this site on behalf of a business entity, you represent that you have the authority to bind that entity.

3. Service Description

Bauhinia Forge provides AI integration advisory and implementation services in Hong Kong, including workflow discovery assessments, document processing integration, and enterprise platform deployment. The scope, deliverables, timeline, and pricing of any engagement are set out in a written service agreement between the Company and the client before work commences.

Services are available to organisations with operations in Hong Kong. The Company reserves the right to decline any enquiry without obligation to provide reasons.

4. User Responsibilities

When using this website or engaging our services, you agree to:

5. Intellectual Property

All content on this website, including text, design elements, and materials, is the intellectual property of Bauhinia Forge unless otherwise noted. You are granted a limited, non-exclusive, non-transferable licence to access and view this website for personal or internal business evaluation purposes.

Deliverables produced under a client engagement (reports, handover documents, governance handbooks) are transferred to the client upon full payment, except where any proprietary methodology or tooling of the Company is embedded, which remains the Company's property.

6. Payment Terms

Pricing for each service is as stated on this website and confirmed in any written service agreement. All fees are quoted and payable in Hong Kong Dollars (HKD). Payment terms, including deposit requirements and milestone payment schedules, are set out in the service agreement. Work does not commence until an initial payment has been received unless otherwise agreed in writing.

Refund Policy

Given the bespoke nature of our services, fees paid for work already commenced are not refundable. Where an engagement is cancelled before commencement, deposits may be returned in whole or in part at the Company's discretion, depending on preparatory work already undertaken.

7. Service Delivery

The Company will use reasonable professional care in delivering services. Timelines and scope are as agreed in writing. Any change to scope requires written agreement from both parties. The Company does not make representations about specific outcomes — results depend on factors including client cooperation, existing systems, and the nature of the processes under review.

8. Confidentiality

Both parties agree to treat as confidential any non-public information shared during an engagement. Standard non-disclosure agreements are offered to clients before process documentation begins. The Company will not use client confidential information for any purpose beyond the delivery of the agreed services.

9. Disclaimers

This website and its content are provided on an "as is" basis. The Company does not warrant that the website will be free of errors or available without interruption. Information on this website does not constitute professional advice for your specific situation — formal advice is only provided under a signed engagement agreement.

AI integration outcomes depend on multiple factors outside the Company's control. The Company does not make any claim regarding specific productivity gains, cost savings, or other measurable results.

10. Limitation of Liability

To the extent permitted by Hong Kong law, the Company's total liability to any client for any cause arising from an engagement shall not exceed the fees paid by that client for the specific engagement giving rise to the claim. The Company shall not be liable for indirect, consequential, or incidental losses, including lost profits or business interruption.

11. Indemnification

You agree to indemnify the Company against any claims, losses, or costs (including reasonable legal fees) arising from your breach of these Terms, your misuse of the website, or your provision of inaccurate information that the Company relied upon in delivering services.

12. Termination

Either party may terminate a service engagement with written notice as specified in the service agreement. The Company reserves the right to suspend or terminate website access if these Terms are breached. Sections on Intellectual Property, Confidentiality, Limitation of Liability, and Governing Law survive termination.

13. Governing Law and Dispute Resolution

These Terms and any service agreement are governed by the laws of the Hong Kong Special Administrative Region. In the event of any dispute, the parties agree to first attempt resolution through good-faith discussion. If unresolved within 30 days, disputes shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.

14. General Provisions

15. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated date. Continued use of this website after changes are posted constitutes your acceptance of the revised Terms. Material changes will be indicated clearly.

16. Contact

For legal enquiries or questions about these Terms: